AIDA Distributors Welfare Foundation and its subsidiaries/affiliates (hereinafter “AIDA”) recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processr.
This Privacy Policy provides for the practices for handling and securing user's Personal Information (defined hereunder) by AIDA
This Privacy Policy is applicable to any person (‘User’) who purchase, intend to purchase, or inquire about any product(s) or service(s) made available by AIDA through any of AIDA customer interface channels including its website & offline channels including call centers and offices (collectively referred herein as "Sales Channels").
For the purpose of this Privacy Policy, wherever the context so requires "you" or "your" shall mean User and the term "we", "us", "our" shall mean AIDA. For the purpose of this Privacy Policy,
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By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.
This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. note that information and privacy practices of AIDA business partners, advertisers, sponsors or other sites to which AIDA provides hyperlink(s), may be materially different from this Privacy Policy. that you review the privacy statements and policies of any such third parties with whom they interact.
This Privacy Policy is an integral part of your User Agreement with AIDA and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
AIDA uses cookies to personalize your experience on the Website . AIDA use of cookies is similar to that of any other reputable online companies.
Cookies allow us to serve you better and more efficiently. Cookies also allow ease of access, by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display any advertisement(s) to you while you are on the Website or to send you offers (or similar emails – provided you have not opted out of receiving such emails) focusing on destinations which may be of your interest.
A cookie may also be placed by our advertising servers, or third party advertising companies. Such cookies are used for purposes of tracking the effectiveness of advertising served by us on any website, and also to use aggregated statistics about your visits to the Website in order to provide advertisements in the Website or any other website about services that may be of potential interest to you. The third party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry standard technology and is used by all major websites.
They may use this anonymous information about your visits to the Website in order to provide advertisements about goods and services of potential interest to you. No Personal Information is collected during this process. The information so collected during this process, is anonymous, and does not link online actions to a User.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser.
Each time you access the Website your session data gets logged. Session data may consist of various aspects like the IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyze User’s choices, browsing pattern including the frequency of visits and duration for which a User is logged on. . The aforesaid information cannot identify any User personally. However, it may be possible to determine a User's Internet Service Provider (ISP), and the approximate geographic location of User's point of connectivity through the above session data.
You can browse the Website without registering with us or creating an online account. However, in order to access certain resources or services via the Website (e.g., to access technical alerts or to join technical forums), you will need to register with us. In order to register and create an online account, we collect certain personal information about you such as:
You can browse the Website without registering with us or creating an online account. However, in order to access certain resources or services via the Website (e.g., to access technical alerts or to join technical forums), you will need to register with us. In order to register and create an online account, we collect certain personal information about you such as:
Designation
E mail address
Website
Country
City
Your information shall be shared with the third parties/ Business partners/ Retailer/ Distributors/ FMCG companies. You may note that while using the platform and availing discount facility with AIDA, you authorize us to share your information with the said third parties/ Business partners/ Retailer/ Distributors/ FMCG companies. . You are therefore advised to review the privacy policies of the respective service provider or supplier whose services you choose to avail.
AIDA does not sell or rent individual customer names or other Personal Information of Users to third parties except sharing of such information with our business / alliance partners or third parties/ Business partners/ Retailer/ Distributors/ FMCG companies who are engaged by us for providing various discount services and for sharing promotional and other benefits to our customers from time to time basis their history with us.
In the interests of improving personalization and service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities. This will enable us to provide you with information about various products and services which might interest you or help us address your questions and requests in relation to your bookings.
We may also share certain filtered Personal Information to our corporate affiliates or business partners who may contact the customers to offer certain products or services, which may include free or paid products / services, which will enable the customer to have better experience or to avail certain benefits specially made for AIDA customers. Examples of such partners are entities offering co-branded credit card, banking cards or similar sensitive information etc. If you choose to avail any such services offered by our business partners, the services so availed will be governed by the privacy policy of the respective service provider.
AIDA may share your Personal Information to third party that AIDA may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.
We use non-identifiable Personal Information of Users in aggregate or anonymized form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Any Personal Information which we collect and which we may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including without limitation the commercial sale thereof to third parties.
In addition to the circumstances described above, AIDA may disclose User's Personal Information if required to do so:
In addition to the circumstances described above, AIDA may disclose User's Personal Information if required to do so:
by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;
to conduct our business;
for regulatory, internal compliance and audit exercise(s)
to secure our systems; or
to enforce or protect our rights or properties of AIDA or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Such disclosure and storage may take place without your knowledge. .
AIDA takes necessary steps, , to ensure that the user's information is treated secure.
We request our users to sign out of their AIDA account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while AIDA strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to AIDA and you do so at your own risk. Once AIDA receives your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties.
AIDA . The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.
Notwithstanding anything contained in this Policy or elsewhere, AIDA shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined in Terms of Use).
You may access your Personal Information from your user account with AIDA. You may also correct your personal information or delete such information (except some mandatory fields) from your user account directly. If you don’t have such a user account, then you write to care@aida.com
We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.
All content on the Website including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of AIDA and/or its content suppliers and is protected by Indian Copyright Law. The website can be used only for the purposes as permitted by AIDA from time to time. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this website can only be made with the express permission of AIDA.
By using this Website, you consent to the terms of this Privacy Policy and to the use and management of personal information by AIDA for the purposes and in the manner herein provided. Should this Policy change, AIDA intends to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Privacy Policy on the Website. Your visit and any dispute over privacy are subject to this Privacy Policy. .
If you are a AIDA customer and have decided to stop using AIDA application, please contact the customer care on care@ aida.com to initiate deletion of your account. AIDA shall, to the fullest extent technically feasible, delete all data in possession for the customer.
This Privacy Policy is prepared in accordance with the provisions of the Digital Personal Data Protection Act, 2023 (“DPDPA”) and any applicable rules and regulations framed thereunder, as may be amended from time to time. We are committed to processing your personal data in compliance with the principles and obligations set out in the DPDPA.
You may always submit concerns regarding this Privacy Policy via email to us at care@ aida.com. AIDA shall endeavor to respond to all reasonable concerns and inquires.